ABOUT THE CLIENT

Orange County is a county located in the Poughkeepsie-Newburgh-Middletown Metropolitan area of New York state, in the state’s scenic Mid-Hudson region of the Hudson Valley. With a population of over 400,000, Orange County encompasses three state parks, multiple historic theaters and thriving arts communities, and is home to the United States Military Academy at West Point.

PROJECT REQUEST

Implement Oracle Fusion Cloud EPM; Provide hosting and Help Desk services to support Oracle E-Business suite; Provide Disaster Recovery services including support for hardware, operating systems, operational services, database administration services, systems administration services, and application management services

SOLUTIONS & IMPROVED OUTCOMES 

• Reduction in County’s current service response time.
• 24x7x365 support for mission critical systems.
• Reduced capital expenditures.
• Flexibility to scale infrastructure up or down on-demand.
• Extend Oracle support staff skills through CherryRoad resources.
• Improved service levels